At Lightstream, your dedicated support team takes ownership of any issue, whether it be fixing billing problems, maintaining inventories of services, dogging repair tickets, or making sure services turn up on schedule.
Our support representatives are seasoned professionals with experience across multiple carriers and services. We know how to get things done, often leveraging long-time personal relationships with carrier techs, provisioning personnel, and so on, to cut through the red tape.
More important, your support rep knows you, knows your services, knows what you are trying to accomplish, knows your personnel, and knows how best to do business with your organization.
At Lightstream, our customer support team will always follow through on the promises we make to you.